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Returns

If you’re not entirely satisfied with your purchase , return it for store credit within 28 days of purchase. Store credit never expires.

Items marked as Final Sale are not eligible for return or exchange.

Items purchased during a sale are eligible for exchange of size ONLY, if size is available. If not available, they are non-returnable.

Deal Of The Day & Custom Orders are FINAL SALE and are non-returnable.

If you experience any difficulty or have any questions please contact our Customer Care Team via our "Contact Us" page.

 

CONDITIONS

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached.

Please be careful of any marks on the item. A 15% restocking fee may apply based on the condition of the item returned.

We do not offer price adjustments.

Shipping charges are not included in the store credit amount and customers will be responsible for any shipping cost accrued in the process of returning and exchanging a dress.

Please use a tracking service when sending your dress to us, as we will not be responsible for any loss in cases where we do not receive your returned items.

 

DAMAGES

If you received a damaged piece? Contact immediately to email: help@aggcraftslondon.com